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Frequently asked questions (FAQ)

What is SMS?

SMS stands for Short Message Service, and refers to the sending of text messages from one mobile phone to another. The size of a text message or SMS is restricted to 160 characters.

What is Bulk SMS?

Bulk SMS means sending a large numbers or quantity of text messages to mobile phones at a time.

What is an SMS gateway?

An SMS gateway allows a computer to send or receive SMS (Short Message Service) Transmissions to or from a telecommunications network.

Can I send SMS in Regional Languages?

Yes, Mobisoft Technology supports Unicode SMS which will enable you to send SMS in Indian languages.

Can I send SMS all over India?

Yes, you can send SMS all over India.

Who Can Use Bulk SMS Services?
  • Advertising & Marketing Agencies
  • Automobiles
  • Banking & Financial Services
  • Brand Agencies
  • Clubs & Resorts
  • Corporate Management
  • E-Commerce
  • School/Colleges/Classes/ Institutes
  • Event Management
  • Government & Public Utilities
  • Healthcare
  • Health & Beauty
  • Logistics
  • Marriage Invitation
  • Media & Entertainment
  • NGOs & Community Groups
  • Political parties
  • Personal Festive Greetings
  • Real Estate
  • Restaurants & Takeaways
  • Travel & Tourism
How can I send Bulk SMS through web?

Login to your account, compose a message, enter/upload mobile numbers, and click on send button to start delivering messages. We will provide a secured account with the login URL, username, and password when you order a Bulk SMS package.

How do I know if a message has been delivered?

In report section of makemysms, you can view messages delivery detail report with date and time.

How can I buy credits?

You can buy credits at mobisofttech.co.in or you can drop a mail at support@mobisofttech.co.in

You may purchase credits up to 10,00000. For larger volumes you can contact us directly at +91 8693004545 / 7738844545

Can I schedule SMS to be sent at a later date?

Yes you can.

Will my credits expire?

Credits will never expire (lifetime validity).

How secure is my data?

Your data is completely safe. Mobisoft Technology does not share any of mobile numbers you upload.

How to send bulk SMS through makemysms mobile app?

Yes,Through our userfriendly mobile app you can easily send messages across india.Download our MakemySMS mobile App from google play store and get started.

Can I send messages outside India?

Yes, you can send international messages.

Can the sender ID be the Business Name?

Yes, you can use up to 6 alphabetic characters as the sender ID.

Can I integrate the Mobisoft Technology Bulk SMS gateway into my application?

Yes.

Can I register for a free trial?

Yes, register with free 100 SMS credits.

What is DND?

DND means Do Not Disturb. This is an initiative by TRAI (Telecom Regulatory Authority of India) to save consumers from unsolicited commercial calls and messages. If a person registers his/her mobile with DND, then it would be illegal for telemarketers to send any sort of unsolicited message or calls on those numbers.

What is the difference between Transactional SMS and Promotional SMS?

Transactional SMS

A message sent any eCommerce website to the customer regarding the payment made against the cost of the product.

A message sent by the bank to the account holders regarding of the balance of the weekly amount or with regards to any kind of transaction.

Transactional SMS can be deliver to users who have registered under DND

Transactional SMS can be send 24*7.

Promotional SMS

Messages which are sent with the objective of promoting services or products are considered as promotional messages.

Promotional SMS can be send only from 9AM to 9PM and only to numbers that are not on the DND.

Eg. – Promotions announcing offers / discounts

“Buy today and get 30% off on order value above INR 2000/-”

I forgot my password. What should I do?

You can click on “Forgot Password” link and follow further process, or simply drop an email for requesting account details with registered email id.

What is API Integration?

API Integration allows automatic sending of SMS through your application where API is integrated e.g. OTP messages. We also provide API for bulk SMS.

How much does it cost to use the API?

The API is FREE to use. You just need to pay for the SMS credits.

What payment methods are accepted?

RTGS / NEFT / Bank to bank fund transfers, deposit Cheque / Demand Draft / Payorder/ Cash. You can also pay through online from our website.

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