SMS marketing helps you to keep send reminders and travel notifications to your customers throughout the days to keep them up-to-date. Bulk SMS beats all other modes of communication for convenience, pace and value with an unprecedented average open rate of 98 percent and is very cost-effective.
The ease with which messages can be composed and sent to many recipients with our bulk SMS software that allows you to send information on flight delays, or other time-sensitive information to be easily dispatched to those who need it most, further building customer goodwill and brand loyalty.
Here are the top 6 SMS marketing ideas that will help your travel and tourism business to a great extent –
1. Confirm Customer Booking
When it comes to making a travel arrangement, how many times have you double booked by mistake? Nowadays, customers normally confirm their bookings months in advance. However, they often forget the exact dates of the event or holiday.
The point is, customers need a little gentle reminder from time to time. By using bulk SMS services, you can send a reminder about their bookings in advance and earn their trust.
2. Service Updates With SMS Marketing
To eliminate complaints and please irate customers, provide the customers with a short text message code and keyword. You can then give them SMS notifications in real-time on any travel delays or interruptions in operation. It would not only boost your customer service but also save you precious time spent responding to the same request many times.
3. Loyalty Schemes Through SMS
SMS loyalty cards are the perfect way to promote brand loyalty. An average young person spends about five hours a day on their smartphones. This is particularly relevant in the travel and tourism market, where a large majority of shoppers are looking for the best deals on their phone rather than using a specific company.
You can give customers rewards and discounts with a customized SMS loyalty card to make more bookings with you. It may be particularly useful for theme parks and attractions looking to inspire returning customers.
4. Personalized Loyalty and Mobile Vouchers
Are there any last-minute summer/winter deals coming up? Is there anything exciting you can offer to your customers? Then take the most benefits of the situation by sending personalized loyalty and mobile vouchers through bulk SMS service. Boost sales and entice customers to book by sending your opted in or loyal customers exclusive vouchers via SMS.
5. SMS Ticketing and Boarding Passes
Send safe, traceable, highly customizable mobile tickets/boarding passes with the help of SMS services, stored in the phones or Wallet app of your customers, ready to be redeemed in a wide variety of ways. Rather than making customers search through their ticket pockets and luggage as they check-in at the airport or reach a location, they can only use their phone to get in.
6. Customer Services through SMS
When it comes to improving the customer experience, capturing customer feedback is essential. Yet, while surveys remain an important method of gathering vital information, email and paper ones have their limitations.
SMS also boasts an overall open rate of 98 percent, so there's a fair chance your customers can see your survey. Our Bulk SMS Software also lets you use your branding, customizable drop-down boxes and star ratings. The easy interface means it is more likely to open and complete by customers.
These are a few incredible bulk MS marketing ideas for your Travel and Tourism business. Learn how to use the SMS service for your business and grow your business to the next level.